How Direct Carrier Billing Works

Direct carrier billing (DCB) is an online mobile payment method that enables consumers to purchase goods, products, services and content. It works across mobile devices—including smartphones, tablets and Smart TVs—and is accessible to any user with a subscription or prepaid account with a mobile operator. 

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An easy, fast and secure way to make payment

With direct carrier billing, consumers complete their purchase through a 1-step registration and purchase process. Only a 4-digit PIN code is required, so there’s no need to add personal details for every transaction or fill out lengthy forms. 

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Direct Carrier Billing Advantages

Greater security of payments

Users do not need to provide sensitive data, such as credit card numbers or CVC codes.

A frictionless user experience

Do away with account registrations and tedious processes—the user’s mobile phone number is automatically identified, so no additional customer authentication is required. 

Higher conversion rates

A simpler checkout flow drives higher conversion rates. Compared to credit card and PayPal payments, DCB increases conversion rates by up to 3x (Europe) and 5x (Asia). 

Greater financial inclusion

DCB provides a bigger payment coverage compared to traditional payment methods like credit cards. This is key for businesses looking to expand into emerging markets, where a large proportion of the population remain unbanked.

Built For Telcos

We help telcos maximize revenue from mobile payment opportunities. Tap into new revenue opportunities to compensate for the erosion of legacy revenue streams and drive higher conversion rates and ARPU.

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Made for Merchants

We provide direct carrier billing to a growing portfolio of merchants, including game developers,  streaming services, app stores, e-commerce platforms and more. Reach more potential customers, trigger impulse buys and boost conversion rates and improve customer satisfaction and loyalty in a competitive landscape.

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Pre-integrated with all major OTTs and App Stores


number of live merchants for a European Telco

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in transactions annually for NTT DOCOMO

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rating in Net Promoter Score for an Australian Telco

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See how a European Carrier was able to unlock growth with Advanced Analytics

Our platform's advanced analytics and reporting tools, both for the carrier and for merchants allow real-time visibility of transactions, revenue, subscriptions and growth.

“DOCOMO Digital helped us to dramatically grow, in a business that we thought was maturing and saturated. Their support goes beyond tools and platform: they bring global expertise and real business advisory and make business transformation happens.”

Head of Digital, large European carrier

Quick Onboarding

Onboard merchants within hours, not weeks with no capex


Sophisticated features designed to help you scale your carrier billing revenue


With our modular approach, the platform can be deployed to suit your needs

Enable carrier billing now

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