Resource Center

White Paper
Mar 22, 2021
The Evolution of the Alternative Payment Methods Landscape in 2021 and Beyond

We’ve taken a closer look at what’s driving the mobile payment landscape, and e-wallets in particular, along with what this growth really means to both merchants and consumers. You can read about what we’ve found in this research-based whitepaper, accompanied by several case studies from different global markets.

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White Paper
Jan 28, 2021
Direct Carrier Billing Opportunities for Merchants Amid the Pandemic

The recent confrontation between a leading games publisher and leading app stores has brought the app ecosystem business and revenue models to the mainstream discourse.

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White Paper
Jan 14, 2021
Making the Case for Direct Carrier Billing

Bundling allows telecom companies to grow their share of revenue derived from digital services, augmenting their traditional voice and data revenues. There is a “direct link between average revenue per user (ARPU) and user-retention effects of carrier-bundled paid media services”, according to the recently released Ovum OTT Media Services Consumer Survey & OTT CSP Partnership Study.

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Video
Dec 16, 2020
Direct Carrier Billing vs. Card Payments: A Look at User Experience

Merchants and consumers worldwide have already acknowledged the benefits of paying for digital services and products using direct carrier billing. And with the rise of digital content consumption, especially during the pandemic, paying for it via DCB has also become more common, expected to reach 22% of total digital content spend by 2024.  There are many […]

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White Paper
Sep 09, 2020
Telco Subscription Bundling

Bundling allows telecom companies to grow their share of revenue derived from digital services, augmenting their traditional voice and data revenues. There is a “direct link between average revenue per user (ARPU) and user-retention effects of carrier-bundled paid media services”, according to the recently released Ovum OTT Media Services Consumer Survey & OTT CSP Partnership Study.

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Video
Jun 04, 2020
Best practices in innovation from our parent – NTT DOCOMO

As the leading telecommunications company in Japan, NTT DOCOMO provides a wide range of cutting-edge mobile multimedia services and serves over 79 million customers. The company has wholly owned subsidiaries in Europe and North and South America, and is expanding its global reach through collaborations with diverse partners in Asia-Pacific, Europe and North and South America.

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Blog
June 23, 2021
Merger creates GoTo for mobile payments in Indonesia
The proposed merger of payments firm Gojek and eCommerce company Tokopedia valued at around US$18bn, highlights the potential of Indonesia’s digital economy and could form the basis of the country’s first Super App. The two firms are already close commercial partners, having worked together to accelerate Tokopedia’s eCommerce deliveries using Gojek’s local network of ride-hailing […]
Blog
June 22, 2021
The East West road to the cashless economy: part-two
The second part of our blog analysing GlobalData’s most recent Cashless World report focuses on trends in the Asia Pacific region, which has moved at a different speed to the West regarding contactless payment adoption and declining cash usage. Based on its analysis of eight APAC countries (Japan, China, Australia and New Zealand, South Korea, […]
Blog
June 17, 2021
Ad-supported video a boon for marketers?
Soon after AT&T’s announcement of merging Time Warner and Discovery media assets came HBO Max’s introduction of the ad-supported subscription in the US at $9.99 per month, compared with the $14.99 per month for the service without ads. Subscribers can save 15% on their subscription, no matter which version they choose, if they pre-pay for […]
Blog
June 16, 2021
Microsoft Xbox shines at the E3 2021 conference
The virtual version of the Electronic Entertainment Exhibition, better known as E3, kicked off earlier over the weekend with some of the world’s largest video game and console creators unveiling new game titles and other updates. This is the first E3 since 2019 after the coronavirus pandemic cancelled last year’s conference, usually held at the […]
Blog
June 14, 2021
The East West road to the cashless economy: part one
Different regions of the world are moving towards a cashless economy at different paces, with a marked variation in the proportion of contactless versus physical money transactions between countries in the West and the Asia Pacific. A report published by data analytics provider GlobalData last month [May 2021] forecasts that cash will remain the most […]
Blog
June 9, 2021
Bright future for carrier billing
In my recent keynote at the recent MEF Connects Digital Transformation 2021 event, I shared my thoughts on how the future of direct carrier billing (DCB) fits within the broader payments ecosystem amidst the evolution of mobile carriers underway. In addition, I highlighted some best practices from the most progressive network operators worth emulating and […]
Blog
June 8, 2021
Amazon media empire expands with MGM buy
Amazon’s proposed US$8.5bn purchase of MGM[i] would not only significantly enlarge the back catalogue of films and TV shows available on Prime Video but also further accelerate Amazon’s famed “flywheel” network effect on the Prime ecosystem and growth in membership. The deal, subject to regulatory approval, is not even the biggest in the media sector […]
Blog
May 31, 2021
Smartphone overtakes PC as Internet device of choice in Malaysia
Malaysia’s growing appetite for Internet usage and eCommerce appears to have accelerated with the onset of the coronavirus pandemic, so much so that the country’s mobile phones now account for more web traffic than its PCs. Smartphone penetration amongst Malaysian adults is high, with the combination of low-cost handsets and improving network bandwidth driving up […]
Blog
May 27, 2021
What’s next for fast-growing eCommerce platforms?
The world knows all too well about the growth in e-commerce on the Amazon marketplace. Invisible e-commerce platforms that make branded storefronts possible for millions of merchants are relatively lesser-known. But that may be about to change. Shopify reported that 2020 had “accelerated the industry by a decade” as merchants embraced digital during long periods […]
Blog
May 26, 2021
Digital payments surge at the expense of cards and cash
The Commonwealth Bank of Australia (CBA) expects that digital wallets will become the most popular method of in-store contactless payments in the country by the end of 2021. And that trend is being mirrored in other parts of the world as people turn away from their credit and debit cards in favour of smartphone app-based […]
Blog
May 24, 2021
Media consumption patterns pose future challenges for streaming
The 15th edition of Deloitte’s media trends survey provides a fascinating snapshot of how US consumers have come to consume digital content in the wake of the coronavirus pandemic. Entertainment categories are expanding – over the top (OTT) streaming video and music companies, video game developers, social media platforms and advertisers – all competing for […]
Blog
May 24, 2021
Big brands embrace the in-game advertising opportunity
The number of big brands now exploring more innovative ways to market their goods by embedding digital content in mobile games highlights the considerable opportunity that in-game advertising now presents for retailers, games developers and ad agencies. Guerlain teamed up with duty-free shopping specialist Sunrise Duty-Free to create a Tetris-like WeChat game promoting its lipstick […]