Privacy & Cookie Policy

We take our commitment to protecting the privacy of our website users very seriously. We strive to protect your online privacy, while providing an enjoyable website experience that provides information relevant and useful to you. The purpose of this Privacy Policy is to inform you of our website (the “Website”)  personal information practices. 

The present Privacy Policy is an information notice provided to any entity having to do with the web site, the “Website”) of DOCOMO Digital Ltd., – a company with registered office in WeWork, 8 Devonshire Square London EC2M4PL United Kingdom (hereinafter, the “Company”).

This information only applies to the above-mentioned Company’s Website and does not concern neither the web sites that may be visited by a user via external link, nor those services provided by the Company – in this regard, please refer to the specific privacy policies of such services, in order to know how the Company processes personal data of users who subscribe to its services.

Certain services or information offered on the portal may be subject to a different privacy policy. In such instances, a separate privacy policy will be posted. 

“You” in this Privacy Statement means you as an individual.

“We” or “us” in this Privacy Statement means, in relation to your personal data, the Data Controller, namely DOCOMO Digital Ltd.

The Data Protection Officer (“DPO”) designated by the Data Controller, pursuant to Articles 37, 38 and 39, GDPR, is appointed and you may contact the DPO at the e-mail address [email protected] or via registered post at the address in WeWork, 8 Devonshire Square London EC2M4PL United Kingdom.


“Personal data” means information about you. When you browse our website, we process your IP address, Google Analytics ID, internet browser and device type, location data and your use of the app and our website, including which pages you visited, how you got to our website, the time and length of your visit and your language preferences.

When you visit this Website we may collect personal data either:

  1. directly where you are asked to provide data. If you fill-in any forms on the Website you may need to provide your name, contact information and the name of your organization and/or
  2. indirectly, such as using cookies (as described below) or to track your use of certain pages of the Website (e.g. your internet protocol address) and other technical means to monitor your use of the Website.

We do not seek to collect sensitive data through the Website.


We use this data for our legitimate interests of making sure our website works properly, including debugging, to be able to deliver you content and for DDOS mitigation on our website, and improving our website and to perform statistical analyses for optimizing our website. We also use this information to provide you with information tailored to your needs based on your preferences, with your prior consent.

We also use your personal data to answer your questions, comments or complaints and respond to your queries and (support) requests and to assess your interest in partnering with us. As such, this data is used by us to establish (future) contract with you and for our legitimate interests in following up with you.

You can sign up for our newsletter or download content using your name and e-mail address via the sign-up form on our website. When you fill out this form, you indicate your consent to receive our newsletter and information about our products and services. You can at any time unsubscribe from receiving these e-mails by following the instructions provided in any of the newsletters.


The company wants to ensure that your visit to our website is smooth, reliable and as useful to you as possible. To help us do this, we use cookies and similar technologies, such as tags/beacons and javascripts (“cookies”), to make our website relevant to your interests and needs.

What are cookies?

Cookies are small text files that are automatically placed on your computer or mobile device when you visit our website. They are stored by your internet browser. Cookies contain basic information about your internet use. Your browser sends these cookies back to our website every time you revisit it, so it can recognize your computer or mobile device and personalize and improve your browsing experience.

What type of cookies do we use?

The cookies we use fall into 3 categories. These categories are described below:

Essential and functional cookies:

Essential cookies are necessary to help you access and move around our site and use all its features. We also use functional cookies, for example to remember your language preferences to save you the trouble of having to change these every time you enter our website. Without these cookies, our website would not work properly and you would not be able to use certain important features.

Analytics cookies:

We use cookies to help us understand how visitors arrived at our website, how and how long they use it and how we can improve their experience. This type of so-called “analytics” cookies can provide us with anonymous information to help us understand which parts of our website interest our visitors and if they experience any errors. We use these cookies to test different designs and features for our sites and we also use them to help us monitor how our visitors reach our sites.

To place these cookies, we use Google Analytics. We have set our Google Analytics to protect your privacy to the maximum extent. We are not using any other Google Analytics related cookie services which are offered by Google.

Social media cookies:

We only place social media cookies if you have given us your permission to do this.

These cookies collect information about your browsing habits in order to make our content and advertising as relevant to you and your interests as possible. These cookies are also used to help us measure the effectiveness of our advertising campaigns by tracking the number of clicks. The cookies are usually placed by third party advertising networks. These cookies also help improve your browsing experience, for example by helping to prevent the same advertisement from continuously reappearing to you.

Additionally, social media platforms such as Facebook and Twitter can use cookies to see if you are logged in and allow you to “like” content or forward it to your friends. Depending on your settings, these third parties may use your information for their own purposes, such as advertising. If you would like to know more how these social media platforms use data, please refer to the privacy notices of these platforms.


As explained above, we only place cookies (including tracking cookies) if you have given us your consent for doing this. If you have given us your consent but would like the cookies that we have placed to be removed, you can do this by deleting them via your browser. Search for “cookies” under your web browser’s “Help menu” or visit for more information on how to do this. 

You can also enable or disable (types of) cookies via your browsing settings. For example, you can have the browser notify you when you receive a new cookie, delete individual cookies or delete all cookies. Most advertising networks offer you a way to opt out of advertising cookies. See the Digital Advertising Alliance Consumer Choice and Your Online Choices pages for useful information on how to do this.

Please note that, if you choose to delete DOCOMO Digital cookies, your access to some functionality and areas of our website may be degraded or restricted.


In relation to the processing of your personal data:

you have the right to request a copy of the information that we hold about you;

you may request the update, correction and integration of the data, as well as to object, on legitimate grounds to the processing, entirely or partially, of your personal data, even if relevant for the purpose of the collection;

in certain circumstances you can ask for the data we hold about you to be erased from our records;

you have the right to have the data we hold about you transferred to another organization (“data portability”);

in the event that we refuse your request under rights of access, we will provide you with a reason as to why.

In the event that you wish to make a complaint about how your personal data is being processed by the Data Controller, or how your complaint has been handled, you have the right to lodge a complaint directly with the data protection authority and the DPO.

For any further information about the processing activities carried out by the Data Controller, and/or the exercise of your rights, you may contact the Data Controller at the e-mail address [email protected]

As an alternative, you may contact the DPO at the e-mail address [email protected]


The website is located on a server in the European Economic Area.

Personal data collected from you is stored in data centres as well as cloud networks which are located or hosted in the European Economic Area.

When your personal data is transferred to parties located outside of the European Economic Area we shall take appropriate measures to ensure such third party will provide adequate security of such personal data and respect your rights to privacy.

We take all steps reasonably necessary to ensure that your personal data is treated securely.


We will keep your personal data only as long as it is reasonably necessary for the purposes described in this Privacy Statement. If you leave us your personal information will be delated from the website within a few weeks of your departure.


DOCOMO Digital Ltd., – a company with registered office in WeWork, 8 Devonshire Square London EC2M4PL United Kingdom in person of its legal representative pro tempore, is the Data Controller of your personal data.

The Data Protection Officer (“DPO”) designated by the Data Controller, pursuant to Articles 37, 38 and 39, GDPR, is appointed and you may contact the DPO at the e-mail address [email protected] or via registered post at the address in WeWork, 8 Devonshire Square London EC2M4PL United Kingdom.